Privacy Policy

City of London Group plc ("we" and "us") is committed to protecting your privacy.

This notice should be read in conjunction with the Terms and Conditions, of use for (the "Website") of which it forms part (the "Terms").

This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

You can visit the Website without disclosing any personally identifiable information about yourself.

By using this Website you signify your consent to this Privacy Policy. If you do not agree with this Privacy Policy, you must not use this Website.


/ 1 / The information we collect and how we use it

We will not collect any information about you, except cookies (see below).

We may gather information and statistics for the purposes of monitoring Website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

We will treat all personal information as confidential but it may be revealed to others outside the City of London Group plc in the following circumstances:

  • To comply with legal, contractual or regulatory requirements
  • Your personal information may be shared with your financial advisor unless you ask us not to
  • To prevent or detect crime
  • To prevent fraud or for fraud investigation
  • We may search the files of credit reference agencies and we may disclose your information to those agencies
  • To carefully chosen third parties for specific purposes, e.g. third party administrators
  • At your request or with your knowledge or consent
  • To prevent fraud or for fraud investigation
  • We may search the files of credit reference agencies and we may disclose your information to those agencies
  • To carefully chosen third parties for specific purposes, e.g. third party administrators
  • At your request or with your knowledge or consent



/ 2 / Cookies

Pieces of information transferred to your computer's hard disk from a website are known as cookies. They allow our Website to store information about your browsing patterns, making the Website more useful to you. Many major sites use cookies: in fact, they are commonly used throughout the Internet to offer personalised services. Most browsers are automatically set to accept cookies. Each time you use our Website, the cookie is accessed. This way, we can track the features you use and the pages and content that you view on the Website to help personalise your experience.

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

Please contact us at office@cityoflondongroup.com if you require information about disabling any cookies on the Website.


/ 3 / Changes to privacy policy

We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on this page. It is your responsibility to check the Privacy Policy every time you submit information to us or place an order. Use will signify that you agree to any such changes.


/ 4 / Use of your personal information submitted to other websites

We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our Website.

We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions


/ 5 / Further information

For further information from us on data protection and privacy or any requests concerning your personal information please write to City of London Group plc, 30 Cannon Street, London, EC4M 6XH, United Kingdom or email us at office@cityoflondongroup.com.